How long does shipping take? Shipping takes up to 5 days.
I have a problem with my order. What can i do? If you have any questions or problems, please contact us by email at daaangshirts@gmail.com. We will answer your question as quickly as possible. We usually respond within 48 hours.
I have received a faulty product. What can I do? Of course, mistakes can happen. You don't have to settle for an incorrect or damaged product. Please send us an email to daaangshirts@gmail.com with a photo and a brief description of the error and let us know whether you would like a replacement or a refund. Please note that we are currently unable to offer returns. Therefore, please be sure to check the product descriptions and size charts.
Can I return an item? Unfortunately, we are currently unable to offer returns or exchanges. If you have received an incorrect or damaged product, we offer a refund or replacement delivery. You can find information about this in the previous question.
Why don't you offer exchanges or returns? In our shop, we offer an almost endless number of combinations of products, sizes, colors, and designs. Especially for a small business like ours, it is not possible to keep this amount of different products in stock. Therefore, products are only printed or embroidered after you place your order. Similarly, for purely logistical reasons, we are unable to process returns for so many different items.
Can I have my own design printed by you? Unfortunately, we cannot offer this service.
I like the design, but is it available for another product? We'd like to gradually expand our shop and offer new designs as well as other products. If you have any requests or suggestions, please let us know. Perhaps the product you're looking for will make it into our shop? Feedback from our customers makes selecting new products much easier. Unfortunately, we can't fulfill every request and currently don't offer special orders, as implementing new products involves considerable effort.